Refund Policy



Have a return? No problem. We want all of our customers to be satisfied with their purchase. If you need to return or exchange part or all of your purchase from Ooh La Lemin, you may return or exchange the item(s) within 14 days of the purchase. In order to have your returns/exchange processed, please contact us. Purchased items are determined nonreturnable if worn, washed, used, or have sustained damage by the customer. Your return item(s) may be exchanged for credit towards another Kona Gold purchase or returned for a refund minus shipping cost.

Please note: We do not reimburse any shipping cost you may incur when returning or exchanging item(s).